Welcome to the Keystone Lodge. How may I assist you?

23 Dec
‘Tis the season for silly questions, chocolate villages, holiday cheer, mulled wine, powder days, oh and “gapers” in leopard print pants. 
I officially began as a concierge at the Keystone Lodge and Spa last Thursday. Upon my arrival I was “fitted” with a mint green button down blouse and a black zipper sweater. Let me tell you, mint green with my winter-white complexion is a sight to behold. Good thing the wall behind my concierge counter is an earthy brown, otherwise I’d be invisible!
My first check-in was a little bit rough. When the woman told me she’d like to check-in, I froze. I think I stood there and looked at her blankly for about 15 seconds before I realized that she was speaking to me. Whoops! Once I pulled myself together, I checked her in without a hitch. The rest of the day moved forward smoothly until someone asked me where they could find a “dispensary”. Again I stood there and looked at the guy with what must have been a look of complete confusion. Apparently a dispensary is a “medical” marijuana facility…thank goodness for polite hotel guests who work hard to contribute to my concierge education. Ya learn something new everyday!
Other than the daily learning experiences, I think I’ll like working at a hotel. I really like the interaction with guests and I like being the “expert”, but you knew that already :). 
Merry Christmas everyone!


Chocolate Village in the lobby of the Keystone Lodge. 7000lbs of milk, semi-sweet, and white chocolate includes a mountain scene, chocolate train, gondola, a chocolate waterfall, and a 700lbs Belgian white chocolate Christmas tree. Smells heavenly! 

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